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Email Filtering Instructions

Outlook
Hotmail or MSN
  • Open your Hotmail mailbox.
  • Click the “Options” tab, then open: “Junk E-Mail Protection,” and click on “Safe List".
  • Type: support@prestigecasino.com , promo@prestigecasino.com or any of our other email addresses into your safe list .
  • Note: If you see one of our emails in your Junk Mail folder, click on 'This is not Junk Mail' to avoid having email from the same source sent to the Junk Mail folder in the future.
Yahoo! Mail
  • Open your Yahoo! mailbox.
  • Click Mail Options .
  • Click Filters.
  • Click Add Filter
  • In the top row, labeled “From header:” make sure “Contains” is selected in the pull-down menu.
  • Then enter the Prestige Casino email addresses: support@prestigecasino.com and promo@prestigecasino.com.
  • At the bottom, where it says "Move the Message To:" select “Inbox” from the pull-down menu
  • Click the “Add Filter” button again
  • If the Prestige Casino emails have been filtered to your "bulk" folder, simply open the message and click on "This is not Spam" next to the "From" field.
AOL
  • Open your AOL mailbox.
  • Go to keyword: Spam Controls.
Version 9.0:
  • Open the latest email you have received from us.
  • Click the Add Address button (on the right) to add to your "People I Know" list.
  • Alternatively, you can just send an email to support@prestigecasino.com and promo@prestigecasino.com, and that will add us to your "People I Know" list automatically.
  • Open an email you have received from us.
  • Click the Reply button (it's in the top right corner).
  • A new email window opens with the wrong address in the "Send To" box.
  • Replace the address in the Send To box with a Prestige Casino address such as support@prestigecasino.com.
  • Click Send Now (in the top right corner).
  • The act of sending the email automatically adds us into your "People I Know" list.
Wanadoo
  • To ensure that your Prestige Casino emails are delivered to your Wanadoo mailbox, simply add us to your Wanadoo contacts list:
  • Open your Wanadoo mailbox.
  • Open the email from Prestige Casino.
  • Double -click on the Prestige Casino message to open it in a separate window
  • Click with the right mouse button on the Prestige Casino address that you want to store.
  • Then in the menu: Click on “Add to Address Book.”

Gmail
  • To ensure that your Prestige Casino emails are delivered to your Gmail inbox, simply add us to your Gmail contacts list:
  • Open your Gmail mailbox.
  • Click on Contacts
  • Click Add Contacts
  • In the “Name” field enter: Prestige Casino
  • In the “Email” field enter:
    support@prestigecasino.com, promo@prestigecasino.com or any other email address from Prestige Casino.
  • Click “Add Contact.”
Comcast
  • To ensure that your Prestige Casino emails are delivered to your Comcast inbox, simply add us to your Comcast webmail favorites list:
  • Select the “Compose Email” button.
  • Select the “Edit” link above the “Favorites” box.
  • Select the contacts in your address book that you wish to add to your Comcast webmail favorites list and click “Add.” You can add up to five
    contacts to the list.
  • Click “Save”

SBC Global
  • Open your SBCGlobal mailbox.
  • Click “Mail Options”
  • Click “Filters”
  • Click “Add Filter"
  • In the top row, labeled “From header:” make sure “Contains” is selected in the pull-down menu .
  • Then enter the Prestige Casino email addresses: support@prestigecasino.com and promo@prestigecasino.com.
  • At the bottom, where it says "Move the Message To:" select “Inbox” from the pull-down menu.
  • Click the “Add Filter” button again .
  • If the Prestige Casino emails have been filtered to your "bulk" folder, simply open the message and click on "This is not Spam" next to the "From" field.
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